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Terms of service

These general delivery terms include the ordering and delivery terms for the SaQe-Art.com online catalog. Katalog is mainly intended for private individuals. The customer register maintained by SaQe-Art.com is confidential. The information will not be passed on to others. When ordering, the customer must provide their name, address, e-mail address and telephone number. The order is always binding after the subscriber has received a written order confirmation (by e-mail).

  1. User of the service

    The user of the service is called the Customer regardless of whether the Customer registers for the service or not. Products can also be ordered without registration, but in connection with the order, we require information from the Customer when using our services. These delivery terms apply to all Customers, be they corporate, institutional or private individuals. The processing of customer data has been described in more detail Privacy Policy.

  2. Fees and prices

    The products are subject to a reasonable, valid compensation, which is marked in connection with the product. Please note that the prices of different products in a product may differ depending on the product variation. The service provider has the right to change prices freely.

    Products are paid for with your order via these payment methods: bank transfer, MobilePay or PayPal for people who live in Finland. Foreign customers can pay with the following payment methods: PayPal (Paypal account balance or credit card without Paypal account).

  3. Delivery

    Orders will only be delivered once the total amount of the order has been transferred to SaQeArt account. See below for conditions for order cancellation or cancellation. Delivery costs vary depending on the weight and size of the products in the shopping cart. Products will be send out within a reasonable time, which is normally approximately 3 to 7 days from order processing. However, I cannot influence the delays caused by the transport company or pandemic.

    For shipments abroad, I am unable to provide tracking at a reasonable price. There is no tracking available for Priority Post outside Finland, however, you can purchase an Express class shipment with tracking if you wish.

    During current world state, all delivery times are much longer than usual. Be patient with your package when ordering! International shipping time can be around 8 to 45 business days!

  4. Copyright

    The products and services are for the Customer own use only. Releasing dowloaded products for resale is considered copyright infringement. Customer have right to resale physical items like artwork, but sale price cannot be higher than purchase price.

  5. Change and return

    Ownership of the products will be transferred to the Customer immediately when the Customer has taken control of the product (for example, by acknowledging it by post). If the product has been damaged during transport, it must be reported immediately to customer service, however, within 5 days of receipt of the shipment. On a case-by-case basis, the Service Provider and the Customer agree on a refund equal to the return and the value of the products. The customer pays the postage of the returned products to the Service Provider.

  6. Liability for defects

    The Service Provider is not responsible for any inaccuracies in the Service, products or materials or the consequences thereof. The Service Provider is also not liable for any direct or indirect damages or inconveniences resulting, for example, from the fact that the Service, product or material does not meet the Customer’s needs or objectives. The service providers liability for the order placed is always limited to the termination of the contract and possibly the return of prepaid services.

  7. Product warranty

    The warranty is determined in accordance with the warranty conditions specified by the manufacturer. Paper products are not guaranteed. SaQe-Art products do not have a separate specified warranty, if the Customer receives the product in a broken condition through distance sales, the Customer must contact to customer service as soon as possible. The service provider pays the return shipping costs for broken products and sends a new replacement product if the product is a stock product. If a replacement product is not available, the matter will be agreed with the Customer on a case-by-case basis.

  8. Changes in terms

    The Service Provider has the right to unilaterally change these terms. The user accepts the current terms of the service when using the service.



Artist ✦ Site administrator

Hi, I am Jenna! I am a hobby artist from Oulu, born in the late 80s.

My site focuses on my art and crafts. You can find articles about making art, sales, art presentations and various projects on the blog.

The latest pictures on Instagram: